Which of the following is an important preparation step for Duty Managers before a hotel inspection?

Conducting a pre-inspection walkthrough is a critical preparation step for Duty Managers before a hotel inspection because it allows them to physically assess the state of the hotel in advance. This walkthrough provides an opportunity to identify any areas that may need attention, such as cleanliness, maintenance issues, or the presentation of guest areas. By evaluating these points beforehand, Duty Managers can address potential problems and improve the overall guest experience during the actual inspection.

This proactive approach ensures that the hotel meets inspection standards and showcases its strengths while addressing any weaknesses, thereby contributing to a successful outcome. It demonstrates thoroughness and a commitment to maintaining high operational standards, which is vital when the hotel is being assessed. The other choices, while they may be relevant to overall hotel management, do not have the same direct impact on preparing specifically for a hotel inspection as the pre-inspection walkthrough does.