What actions can Duty Managers take to reduce operational costs?

Streamlining processes and optimizing staff scheduling are effective actions that Duty Managers can take to reduce operational costs because they focus on improving efficiency and productivity without compromising service quality. By analyzing workflows and identifying areas where processes can be simplified, Duty Managers can eliminate unnecessary steps, reduce time wastage, and enhance overall operational effectiveness.

Optimizing staff scheduling allows Duty Managers to ensure that the right number of staff members are available during peak and off-peak hours, thereby minimizing labor costs while still meeting operational needs. This also helps in maintaining employee morale as it avoids overworking staff and can lead to a more balanced work environment.

On the other hand, the other options may not be sustainable or beneficial strategies for reducing operational costs. Increasing service prices could affect customer retention and satisfaction, eliminating employee benefits could lead to decreased employee morale and higher turnover rates, and hiring additional staff would actually increase operational costs rather than reduce them.